| Customer care Number | 1800-209-0000 (24×7) 1860-266-0811 |
| SMS banking | Text (send it to 9971056767 or 5676788) |
| For account balance | BAL |
| Last three transactions | TXN <space> last 4 digit of account number |
| Last 3 month statement on email | STMT <space> last 4 digit of account number |
| Cheque status | CHQSTATUS <space> last 4 digit of account number <space> 6 digit of cheque number |
| New cheque book request | CHQBOOK <space> last 4 digit of account number |
| Nearest ATM | ATM <space> 6 digit pin code |
| Nearest Branch | BRANCH <space> 6 digit pin code |
| For a list of other SMS baking keywords | HELP |
| Know your customer relation number (CRN) | CRN |
| Email | customerfirst@kotak.com |
| Official website | https://www.kotak.com/en.html |
